Privacy and Refund Policy Privacy Policy

1. The privacy of all visitors to and members of this site is of paramount importance to

2. All users personal information lodged with will not be shared, sold, traded, exchanged, offered or divulged to any other party, unless required to do so by law or with the express permission of the user.

3. keeps Customer Privacy, Security and Data Protection policies to manage all information that customers may provide through this web site.

4. Statistics gathered by may include sales, traffic patterns and information about related web sites and other third parties.

5. Customers of or its affiliates, who provide their telephone number, may receive telephone calls from or its affiliates relating to any orders placed online. The buyer’s name and telephone number(s) will not be shared with other organizations.

6. Users may request a copy of any personal data we hold. will make a reasonable charge to gather and present this data.

8. The user IP address(es) may automatically be recorded by our web hosting supplier and placed in their log files. By accessing this website the user agrees that such details may be held at any location around the world.

9. Linked websites to are available on the World Wide Web, and may contain material or further links to websites that may be objectionable to users. does attempt to review all of its linked sites for appropriate content, and does not have control over the information contained on those websites. The website linking arrangement does not imply endorsement of those websites nor does condone content found thereon. advises parents or guardians to monitor children’s usage of the web at all times.

Refund Policy

Since is offering non-tangible irrevocable goods accessible through online streaming, we do not issue refunds once the order is accomplished and the membership is activated. As a customer you are responsible for understanding this upon purchasing any membership at our site.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

Therefore, we honor requests for the refund on the following reasons:

  • Streaming issues: it may happen that you are having problems while streaming the products. Claims regarding such issues must be submitted to our Technical Support department. If you do not properly contact us within a seven-day period, you agree that we may construe silence as a successful usage of the product with no further right of redress or refund for a “streaming issue” reason. Failure to request assistance for streaming issues within 2 days may result in a refund decline if regular usage or connection are detected by our technical department;
  • major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Team’s approval. We keep the right to rectify the error or defect within one week. If any deficiency is approved and we fail to correct it within one week from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. Please be advised that temporary access to your equipment can be requested by our technicians in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your equipment might result in your inability to qualify for a refund.
  • Product not-as-described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints that are based merely on the customer’s false expectations or wishes are not honored. Sample products are available for evaluation purpose at our Free Trial and Free Membership sections.

Requests for a refund are accepted at within the period of 1 week after payment is made and membership activated. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions.

A refund is issued to you upon receipt of a Waiver of Copyright signed by you.

If abusive or fraudulent, refund claims will result in the membership cancellation.